Official Policies & Legal Terms

Policies & Risk Documentation

To The Moon Wayfarer is committed to your safety and transparency. Please read through our policies before booking.

1. Safety Guidelines

  • Participants must be physically fit and medically capable of completing the selected trek.
  • All trek leader instructions must be strictly followed at all times.
  • Certified leaders carry first-aid kits; evacuation expenses are participant responsibility.
  • Trekking involves natural risks, including weather changes, slippery terrain, and wildlife.
  • Zero tolerance for alcohol, drugs, or unsafe behavior.
  • Strict environmental responsibility and zero litter policy.

2. Refund Policy

  • 5+ days before trek: 80% refund.
  • 3–4 days before trek: 50% refund.
  • 0–2 days before trek: No refund.
  • Organizer cancellation due to safety/weather: Full refund or transfer option.
  • No refund for no-show, late arrival, or personal emergencies.

3. Terms & Conditions

  • Booking confirmed only after full payment.
  • Participants assume inherent trekking risks voluntarily.
  • Organizer not liable for personal negligence or lost belongings.
  • Photos/videos may be used for marketing unless objected in writing.
  • Jurisdiction: Maharashtra, India.

4. Legal Liability & Indemnity

  • Participant agrees to indemnify and hold harmless the organization from claims or damages.
  • Participation is voluntary and at personal risk.
  • Organizer not responsible for acts of nature or third-party actions.
  • Participant confirms disclosure of medical conditions.

5. Risk Waiver

I acknowledge trekking involves inherent risks and voluntarily agree to participate. I release To The Moon Wayfarer from liability arising from participation.

6. Participant Declaration

I confirm that I am medically fit and agree to follow all safety instructions and guidelines.

Questions about our policies?

Reach out to us anytime — we're happy to help.